Organisation is build by its management and its services or product quality for his customers. To ensure about this thinks an organisation needs to work on his performance measure in different criteria’s. In this article you can explore your knowledge regarding performance measures in specific organisation. You also get help for your learning and assignment writing help with this essay.
To measure performance of an organisation is very important thing for its development and quality management. An organisation is build on its effective management by its employees but without performance measure its too difficult to survive in competitive market. Present era, the market has high competition in quality matter. Below points you can clear your views regarding performance measures with different point of views.
Customers- The firm has been able to generate a good amount of customer loyalty through its innovative expansion plans of customised services which is possible in apartments than hotels. It has been able to develop a substantial size of its regular corporate customer markets through it marketing and global presence. It is effecting its marketing plan in a way which ensures the client stays for long by seeking feedback from them and improving the service.
Product profile- The product profile is conservative, as it is not present so much in the two bedroom apartment size where it is needed. For example, some Asian countries like China, India, and other countries have a good demand of two bedroom apartments because of the family travelling culture prevalence, so it is short in its offering in this category. It can add up to its two bedroom numbers in the future. The productivity is great of the company, as it has a standard style of operations to keep the services similar in most countries.
Employees- The Company’s employees are positive and are fully embedded into the firm’s culture. The firm also started hiring undergraduates to nurture them and equip them. This is a good sign in the industry, as undergraduates get a very low efficiency jobs in the first attempt.
Financial- The firm is a leading serviced apartment provider and if often considered the top five choice of preference for selection of apartments. The firm has been privately held and is doing well with partnering with property owners. The financial results have been steadily growing but the external factor of supply and demand also plays a role in determining their financial health.
The firm is continuously comparing its services with competitors to enhance their own service standard. For example, in some cities, they found that Wi-Fi internet is a must and after studying their competitors business, they added the feature in their own apartments. The progress it does year on year is being periodically check and compared with the likes of Bridgestreets, Ascott, Somerset, etc. The quality management of the firm is much focussed and people friendly which make a better place to work compared to others. Though the firm is growing steadily, it is finding it difficult in some markets to raise finance in the form of debt due to lacklustre economic conditions. The firm’s capability will lie in its ability to raise finance and to find suitable property partners who also may have another lucrative option of building a commercial or residential development.
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